Delivery Information
At Zeba Luxe, we are committed to delivering your handcrafted leather goods securely and efficiently. Below you will find comprehensive details regarding our order processing, shipping timeframes, carriers, and global delivery policies.
Order Processing Time
All orders are processed and prepared for dispatch within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification with tracking details once your order has officially shipped.
Estimated Shipping & Delivery Times
We work with trusted international shipping carriers to ensure your luxury items arrive safely. Delivery timeframes depend on your destination:
- United States & Canada: 5 – 9 business days
- United Kingdom & Europe: 6 – 10 business days
- Rest of the World: 7 – 14 business days
Note: Delivery times are estimates and may occasionally vary due to customs inspection or unexpected logistics delays.
Shipping Rates & Free Shipping Offers
Shipping costs for your order will be calculated and displayed clearly at checkout. We periodically offer free standard shipping promotions on orders exceeding specific thresholds, which will automatically apply during payment.
Order Tracking
When your order has shipped, you will receive an automated email containing a unique tracking number and a link to monitor your package in real-time. Please allow up to 48 hours for the tracking information to update in the carrier system.
Customs, Duties & Taxes
Zeba Luxe is not responsible for any customs clearance charges or import duties levied by the destination country. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Incorrect Shipping Addresses
Please double-check your delivery address prior to finalizing your order. Zeba Luxe cannot be held responsible for packages sent to incorrectly provided addresses. If you notice an error in your address, please notify our support team immediately.
Contact Customer Support
If you have any questions or concerns regarding your order status or delivery details, please contact us:
Support Email: [email protected]